Business Value Drivers
AGL creates value for shareholders and other stakeholders through the utilisation of various forms of capital: financial, manufactured, intellectual, human, social and relationship and natural.
Effective and trusted relationships with residential, business, and wholesale customers.
Communities & Relationships
The strength of working relationships and trust with key stakeholders; brand and reputation.
The competencies, experience, behaviours, engagement and wellbeing of AGL’s employees and contractors.
Access to and stewardship and use of scarce natural resources, and AGL’s impact on the natural environment, both directly and as a result of the products and services provided.
Effective and efficient use of assets throughout the value chain that AGL uses, owns or has control of, to enable delivery of energy to the market and to customers.
Systems & Processes
Availability and development of processes, knowledge, insights, systems and data, including energy portfolio management and customer analytics, to support and enhance business activities.
Access to and management of financial capital to support execution of strategy and investment in growth opportunities through retaining financial market support.